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Connections - Slack, WhatsApp, and Email Insights from Pia, Prediko's AI Assistant

Learn more about Connections in Prediko

Written by Amar Sujith

How to manage Connections in Prediko?

The Connections tab lets you choose where Pia, Prediko’s AI Assistant, sends inventory insights, alerts, and updates. You can connect email, Slack, and WhatsApp so your team gets the right inventory nudges without having to check Prediko manually.
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Prediko’s AI agent can work across email, Slack, and WhatsApp to deliver insights and help teams stay on top of inventory workflows.

Where to find Connections

  1. Log in to Prediko.

  2. Go to Settings.

  3. Click Connections from the left-hand menu.
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From here, you can manage:

  • Email insights

  • Slack connection

  • WhatsApp connection

Email insights

Use the Email section to schedule recurring inventory insights from Pia.

You can:

  • Add one or more email recipients

  • Enable or disable scheduled insights

  • Choose how often the email should be sent

  • Set the delivery time

  • Pick the first scheduled date

How to add an email recipient?

  1. Go to Settings > Connections.

  2. Under Email, click Add email.

  3. Enter the email address.

  4. Choose the schedule.

  5. Select the first notification date.

  6. Click Save.
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Once saved, the recipient will appear in the Email table.

Customizing the email schedule

When adding or editing an email recipient, you can choose:

  • Frequency, for example: every 1 day

  • Delivery time, for example: 7:00 PM

  • First notification date

Prediko will show the next scheduled run in the Email table, so you know when the next insights email will be sent.

Managing existing email recipients

For each email recipient, you can:

  • Toggle insights on or off

  • Edit the schedule

  • Delete the recipient

Use the Insights-enabled toggle if you want to pause emails without removing the recipient completely.

Slack connection

The Slack integration lets your team connect a Slack workspace to:

  • Chat with Pia

  • Receive inventory notifications

  • Get updates directly inside Slack

To connect Slack, click Connect in the Slack section and follow the authorization steps.

WhatsApp connection

The WhatsApp integration lets you connect phone numbers so your team can:

  • Chat with Pia

  • Receive notifications

  • Get inventory updates directly in WhatsApp

To connect WhatsApp, click Connect in the WhatsApp section and follow the setup steps.

Best practices

  • Add key inventory, operations, and buying team members as email recipients.

  • Use Slack for team-wide operational updates.

  • Use WhatsApp for faster, mobile-friendly alerts.

  • Keep the schedule aligned with your planning routine, for example, daily before your inventory review.

FAQs

Can I add multiple email recipients?

Yes. You can add multiple recipients, so different team members receive Pia’s scheduled insights.
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Can I pause insights without deleting the email?

Yes. Use the Insights enabled toggle to turn scheduled insights on or off.
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Can I change the email schedule later?

Yes. Click the edit icon next to the email recipient and update the frequency, time, or first notification date.
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What does “Next run” mean?

“Next run” shows when Pia’s next scheduled insights email will be sent.
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Do Slack and WhatsApp replace email insights?

No. They are additional channels. You can use email, Slack, and WhatsApp together, depending on how your team prefers to receive updates.

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