Sync Frequency
What | Frequency of sync |
New Products | Every 24 hours |
Inventory (Available units) | Every 2 hours |
Product Types and Options | Every 24 hours |
We sync Catalogue updates from Shopify daily (e.g., new product listings, vendors, and Locations), and we sync Inventory information (available stock) hourly. The SKU inventory numbers in the Buy Table correspond to the available quantity in Shopify and do not include "committed".
Can I force a re-sync?
Absolutely. Click your name/avatar on the bottom left-hand side of your screen to open the Settings options.
Under those options, you can see the "Sync Shopify" option:

Note: Once you do a force resync and the status in the Prediko app says "synced", please wait for around 15-20 minutes for the app's UI to refresh the data for you.
If you still don't see some SKUs after the force resync, please reach out to Prediko support using the in-app live chat.
