# Prediko Help Center

> Prediko Help Center

## Getting Started

- [What is Prediko?](https://help.prediko.io/en/articles/9424888-what-is-prediko.md)
- [Prediko Account & Onboarding](https://help.prediko.io/en/articles/7055251-prediko-account-onboarding.md): How to setup your new Prediko account
- [Quick start guide: Ordering](https://help.prediko.io/en/articles/8953571-quick-start-guide-ordering.md)
- [Quick start guide: Raw Materials](https://help.prediko.io/en/articles/9503691-quick-start-guide-raw-materials.md)
- [What Product Data Does Prediko Sync from Shopify?](https://help.prediko.io/en/articles/12130249-what-product-data-does-prediko-sync-from-shopify.md): Lean what product fields are synced to Prediko from Shopify
- [Shopify Best Practices](https://help.prediko.io/en/articles/6541471-shopify-best-practices.md)
- [SKU name - where is it coming from?](https://help.prediko.io/en/articles/8651611-sku-name-where-is-it-coming-from.md)
- [How often do you sync from Shopify? Can I manually force a re-sync?](https://help.prediko.io/en/articles/9144535-how-often-do-you-sync-from-shopify-can-i-manually-force-a-re-sync.md): Learn how frequently Prediko sync data from Shopify
- [Stock level on Shopify vs Prediko](https://help.prediko.io/en/articles/6706029-stock-level-on-shopify-vs-prediko.md)
- [How Prediko calculates historical sales data and why this might vary from Shopify](https://help.prediko.io/en/articles/6541599-how-prediko-calculates-historical-sales-data-and-why-this-might-vary-from-shopify.md)
- [Shopify Statuses and Prediko](https://help.prediko.io/en/articles/7055241-shopify-statuses-and-prediko.md)
- [Multi-Location with Shopify](https://help.prediko.io/en/articles/6935779-multi-location-with-shopify.md)
- [How to hide out of stock products on Shopify?](https://help.prediko.io/en/articles/8938392-how-to-hide-out-of-stock-products-on-shopify.md)
- [Digital and Non-Physical Products](https://help.prediko.io/en/articles/9230300-digital-and-non-physical-products.md)
- ["Continue selling when stockout" on Shopify and its impact on the Plan](https://help.prediko.io/en/articles/9522949-continue-selling-when-stockout-on-shopify-and-its-impact-on-the-plan.md)
- [How to add SKUs to Supplier?](https://help.prediko.io/en/articles/9031976-how-to-add-skus-to-supplier.md)
- [How to add a Supplier](https://help.prediko.io/en/articles/9250398-how-to-add-a-supplier.md): Add all your suppliers in your settings
- [How to save Unit Cost on Prediko?](https://help.prediko.io/en/articles/9453657-how-to-save-unit-cost-on-prediko.md)
- [How to change the password?](https://help.prediko.io/en/articles/8651035-how-to-change-the-password.md)
- [How to add another user?](https://help.prediko.io/en/articles/8651048-how-to-add-another-user.md): Add your colleague, with extra emails.
- [What is the price of Prediko?](https://help.prediko.io/en/articles/8651062-what-is-the-price-of-prediko.md): Pricing of the Subscription.
- [Exporting from Prediko](https://help.prediko.io/en/articles/8651158-exporting-from-prediko.md)
- [Location FAQ](https://help.prediko.io/en/articles/8650903-location-faq.md)
- [Automated Insights — Email, Slack, and WhatsApp](https://help.prediko.io/en/articles/8944029-automated-insights-email-slack-and-whatsapp.md)
- [Days Left vs Stock Cover](https://help.prediko.io/en/articles/7055207-days-left-vs-stock-cover.md)
- [Basics of Planning and Ordering](https://help.prediko.io/en/articles/6740846-basics-of-planning-and-ordering.md): Get started by learning about the industry standards on ordering and planning
- [Privacy Policy](https://help.prediko.io/en/articles/7055236-privacy-policy.md)
- [Historical Sales: What status of Shopify Orders do they correspond to?](https://help.prediko.io/en/articles/9626071-historical-sales-what-status-of-shopify-orders-do-they-correspond-to.md): We look at your fulfilled Orders for actual sales.
- [Is Prediko available in other languages?](https://help.prediko.io/en/articles/9996715-is-prediko-available-in-other-languages.md): Yes! There are several languages to choose from which can be configured in the user settings.

## Prediko Features

- [Planning with Prediko](https://help.prediko.io/en/articles/9259168-planning-with-prediko.md)
- [How to Edit Smart Model?](https://help.prediko.io/en/articles/9562289-how-to-edit-smart-model.md): Learn how to edit the Plan to get it in line with your expectations.
- [Re-Plan: Why you should Refresh your Plan Regularly](https://help.prediko.io/en/articles/9060842-re-plan-why-you-should-refresh-your-plan-regularly.md): If you selected a Type of Refresh: Manual for your Smart Model, make sure that you still refresh your plan regularly.
- [How to Plan for a Newly Launched Product?](https://help.prediko.io/en/articles/7120680-how-to-plan-for-a-newly-launched-product.md)
- [How to Plan by Location?](https://help.prediko.io/en/articles/9562369-how-to-plan-by-location.md): Add your Plan by Location on Prediko.
- [How are Pre-orders taken into account on Prediko?](https://help.prediko.io/en/articles/8943911-how-are-pre-orders-taken-into-account-on-prediko.md)
- [I have multiple Locations \(warehouses\) - how do you Plan for them?](https://help.prediko.io/en/articles/10022052-i-have-multiple-locations-warehouses-how-do-you-plan-for-them.md): Planning per Location
- [What does the confidence in the plan mean?](https://help.prediko.io/en/articles/11532512-what-does-the-confidence-in-the-plan-mean.md): Learn how to monitor the Prediko's confidence in the suggested plan for your products and SKUs
- [Planning with the Demand → Supply → Buy flow](https://help.prediko.io/en/articles/12973461-planning-with-the-demand-supply-buy-flow.md): Here's an overview of how this 3-tab flow helps you plan and replenish better
- [Using the Supply Planning tab \(12-month supply plan\)](https://help.prediko.io/en/articles/12973748-using-the-supply-planning-tab-12-month-supply-plan.md): This article explains the Supply tab in a way that makes a “number-heavy screen” feel intuitive and safe.
- [Supply Planning - Real-life examples & FAQs](https://help.prediko.io/en/articles/12973754-supply-planning-real-life-examples-faqs.md): Learn how to use the Supply Planning tab in real life \(examples & FAQs\)
- [Supply Plan Metrics: How the Supply Plan Works?](https://help.prediko.io/en/articles/13224581-supply-plan-metrics-how-the-supply-plan-works.md): This article helps you understand the logic behind all the calculations on the Supply Planning page
- [How to create a Purchase Order](https://help.prediko.io/en/articles/9557310-how-to-create-a-purchase-order.md): A step-by-step guide on creating a Purchase Order
- [Purchase Order Statuses](https://help.prediko.io/en/articles/6842185-purchase-order-statuses.md)
- [Additional Costs in PO](https://help.prediko.io/en/articles/9088019-additional-costs-in-po.md)
- [How to import/create a PO from Excel?](https://help.prediko.io/en/articles/7120987-how-to-import-create-a-po-from-excel.md)
- [How to receive and close Purchase Orders and mark them as delivered?](https://help.prediko.io/en/articles/9031915-how-to-receive-and-close-purchase-orders-and-mark-them-as-delivered.md): Learn how to receive purchase orders in Prediko and mark them as closed \(or delivered\)
- [How to change the delivery date in the PO?](https://help.prediko.io/en/articles/9465154-how-to-change-the-delivery-date-in-the-po.md)
- [Shopify Sync - Automatically push received units and unit costs from Prediko to Shopify](https://help.prediko.io/en/articles/9037505-shopify-sync-automatically-push-received-units-and-unit-costs-from-prediko-to-shopify.md): Learn about Prediko's Shopify Sync feature using which you can push received units \(via POs\) and unit costs to Shopify
- [How to Export a PO from Prediko?](https://help.prediko.io/en/articles/9141418-how-to-export-a-po-from-prediko.md)
- [How do I Order per Location?](https://help.prediko.io/en/articles/9562386-how-do-i-order-per-location.md)
- [Where do the addresses on PDF PO Export come from?](https://help.prediko.io/en/articles/8650975-where-do-the-addresses-on-pdf-po-export-come-from.md)
- [How to send the Supplier an email with the PO in Prediko directly?](https://help.prediko.io/en/articles/9141426-how-to-send-the-supplier-an-email-with-the-po-in-prediko-directly.md)
- [How to add Notes to your Order?](https://help.prediko.io/en/articles/8929657-how-to-add-notes-to-your-order.md)
- [How do I add a unique SKU name per Supplier?](https://help.prediko.io/en/articles/9037922-how-do-i-add-a-unique-sku-name-per-supplier.md)
- [Sync your POs to ShipHero](https://help.prediko.io/en/articles/8925782-sync-your-pos-to-shiphero.md)
- [Why create POs in Prediko and not in Shopify](https://help.prediko.io/en/articles/9565255-why-create-pos-in-prediko-and-not-in-shopify.md): Make sure to create your POs on Prediko.
- [Ordering in Packs](https://help.prediko.io/en/articles/9805512-ordering-in-packs.md): If you need to order in Packs or Cases you can add these Settings on Prediko
- [Add attachment to Purchase Order](https://help.prediko.io/en/articles/9948525-add-attachment-to-purchase-order.md)
- [Adding Tags to PO](https://help.prediko.io/en/articles/10041036-adding-tags-to-po.md): Can I add tags to my POs?
- [Barcodes on Prediko](https://help.prediko.io/en/articles/10111280-barcodes-on-prediko.md): How to add Barcodes to POs
- [Copy SKUs from one Purchase Order to another](https://help.prediko.io/en/articles/10260963-copy-skus-from-one-purchase-order-to-another.md): Learn how to using the "Copy To" feature on the Purchase Order
- [Duplicate Order](https://help.prediko.io/en/articles/10260987-duplicate-order.md): Duplicate POs in one click
- [How to split delivery on your Purchase Orders?](https://help.prediko.io/en/articles/14527713-how-to-split-delivery-on-your-purchase-orders.md): Learn how to split your POs in Prediko
- [Transfers](https://help.prediko.io/en/articles/14626084-transfers.md): Learn more about how to set up and use Transfers in Prediko
- [What is the Safety Stock?](https://help.prediko.io/en/articles/9717637-what-is-the-safety-stock.md): What the 'safety stock' is and why setting it to the correct amount is important
- [What are the Days of Cover?](https://help.prediko.io/en/articles/9717710-what-are-the-days-of-cover.md): What the 'Days of Cover' are and why setting it to the correct amount is important
- [How to disable a User Account?](https://help.prediko.io/en/articles/9721688-how-to-disable-a-user-account.md): Instructions on how to block a user from access
- [Connections - Slack, WhatsApp, and Email Insights from Pia, Prediko's AI Assistant](https://help.prediko.io/en/articles/15244416-connections-slack-whatsapp-and-email-insights-from-pia-prediko-s-ai-assistant.md): Learn more about Connections in Prediko
- [Automated draft transfers](https://help.prediko.io/en/articles/15529900-automated-draft-transfers.md): Learn how to set up automated transfers on a recurring schedule
- [Recommendation policy & Demand aggregation per location](https://help.prediko.io/en/articles/15529982-recommendation-policy-demand-aggregation-per-location.md): Learn how transfer quantities are recommended \('Demand driven' vs 'Top up to max'\) per location and whether that location's demand rolls up to its origin location

## Integrations

- [Connect Prediko to AI assistants \(MCP\)](https://help.prediko.io/en/articles/15841836-connect-prediko-to-ai-assistants-mcp.md)
- [Syncing POs to your WMS/3PL](https://help.prediko.io/en/articles/11375296-syncing-pos-to-your-wms-3pl.md): How to use the integrations to sync POs to your other software
- [Prediko WMS and 3PL Integrations](https://help.prediko.io/en/articles/11431355-prediko-wms-and-3pl-integrations.md): Prediko integrates with more than 100 WMS platforms to sync POs, Suppliers, and Bundles between both platforms.
- [Does Prediko integrate with Xero?](https://help.prediko.io/en/articles/14838170-does-prediko-integrate-with-xero.md): Learn how Prediko integrates with Xero.
- [Does Prediko integrate with QuickBooks?](https://help.prediko.io/en/articles/14838191-does-prediko-integrate-with-quickbooks.md): Learn how Prediko integrates with QuickBooks.

## Prediko University

- [How do the Action \(Best Order Date\) and Health columns work? Are they related?](https://help.prediko.io/en/articles/8174141-how-do-the-action-best-order-date-and-health-columns-work-are-they-related.md)
- [Planning and Ordering by Location](https://help.prediko.io/en/articles/8210440-planning-and-ordering-by-location.md)